We're At Your Service

The EnergyCAP team is fully operational and available to assist you. We offer a wide range of services to make sure your utility bill accounting and energy management processes continue without interruption. Let us know how we can help.

Bill CAPture

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Utility Bill Processing
Spending too much time on data entry, bill template and rate changes, or other challenges? Falling behind? Let EnergyCAP’s team of experienced utility bill professionals acquire and import your utility bills for you, so you can focus on higher-value tasks.

Account Management
The Bill CAPture service doesn’t stop with data entry. Trust your assigned Bill CAPture representative to review and resolve billing issues to keep the bill processing workflow moving. Additionally, we can manage Chargeback bill creation and workflow processes.

Bill Payment
Make it a turnkey solution and avoid late fees. Let our Bill CAPture team complete the utility bill workflow by submitting payments to utility vendors on your behalf or integrate EnergyCAP with your accounting system.

User Training

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Online Training
Get your team up-to-speed with convenient online training. Sessions are typically delivered in a one-hour segments via a live online format, such as Teams, GoToMeeting, or similar application; up to 25 attendees.

EnergyCAP Academy—Recorded Training Seminars 
If you’re an EnergyCAP user, you can now build your skills at your own pace from any location, and there’s a training course for every user and discipline:

  • Fundamentals—We recommend that you start with this foundational course in our self-paced training academy. (4.0 PDH)
  • Energy Management—Master EnergyCAP’s powerful energy management functionality. (2.0 PDH)
  • Utility Bill Accounting—Training on audits & flag management, accounting specific reports & dashboards, and other accounting workflow-related features. (2.0 PDH)
  • Chargeback Accounting—If your organization depends on you to provide accurate allocations in a timely fashion, this program will set you up for success. (4.0 PDH)

Confirm your mastery of EnergyCAP’s concepts and functionality by earning your Mastery of EnergyCAP Certification. When you sign up, you’ll receive an Exam Preparation Guide to help you get ready. Then, when you’re confident in your EnergyCAP skills, you can take the online exam. (12.0 PDH)

Consulting Services

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You don’t have to go it alone. Our experienced team is here to support you through a broad inventory of consulting, planning, and management services.

We’ll consult with you and your team members to identify and quickly overcome any gaps related to your EnergyCAP-centered program. Our consultation can be a holistic review of your utility bill accounting or energy management program or focus on a specific need. Either way, we’ll provide the assistance— project scoping & management, software retro-commissioning, management transition, etc.—you need to meet your goals.

Database Hosting Services

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There are limitations and costs to hosting your EnergyCAP database on-premises. Let us host your database, and you’ll receive the following:

  • Uninterrupted access to your EnergyCAP database, even when working remotely
  • EnergyCAP upgrades immediately upon release
  • More efficient support
  • Increased data security and redundancy
  • Support of hosted EnergyCAP automation processes
  • More!

We offer multiple hosting service options to meet your specific security and data storage requirements—Basic, Advanced, Optimum, and FedRAMP-Authorized.

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